We accept modifications in the order if mentioned within 24 hours only if emailed on orders@luxindianhair.in The balance, if applicable can be paid via any of the online payment methods on our store.

Cancellations are accepted within 24 hours with no cancellation fee. A store credit is issued when cancelled, not a refund. Store credits are equivalent to the amount you have paid and are subject to following deductions:

• Third party charges are fully deductible. (Third party charges include shipping fee and PayPal fee)
• All pre booked orders and customizations in our products are fully deductible.
• Any other charges, if applicable.

Cancellations made after 24 hours will be subject to 15% Cancellation Fee which is deductible along with above mentioned deductions.
Cancellations made after 48 hours will be subject to 25% Cancellation Fee which is deductible along with above mentioned deductions.
Cancellations made after 72 hours will be subject to 50% Cancellation Fee which is deductible along with above mentioned deductions.
Cancellations made after 98 hours will be subject to 100% Cancellation Fee which is deductible.

If there is a sale that’s announced, no cancellation will be made to avail the sale. Store credits, if any cannot be used to make purchase of products that are in sale. We can only process the store credits after the sale ends.
During Sale:

• No modifications or cancellations can be done once the items are purchased under sale.
• There will be no returns or exchanges valid on any of the items purchased on sale.
• No previous order will be cancelled to avail the sale.

An order cannot be changed, modified or cancelled after it has been shipped. Please place your orders keeping the above in mind.